Shipping & Delivery Policy

Thank you for choosing Zetaw. We strive to offer clear, reliable, and transparent transit services to our valued customers in the United States. Please review our comprehensive shipping protocols outlined below:

1. Market Coverage & Currency

This shipping policy is strictly applicable to all retail orders placed on our website destined for delivery within the United States. All financial transactions, item pricing, and calculated logs are processed exclusively in United States Dollars (USD).

2. Shipping Costs

We are pleased to offer completely Free Standard Shipping ($0.00 USD) on all orders nationwide across the United States. There are no minimum purchase requirements, no hidden handling surcharges, and no dynamic destination-based fees applied during the checkout sequence.

3. Timeline Framework (Handling, Transit & Cutoff)

To establish explicit delivery timelines and eliminate any ambiguity for Google Merchant Center auditing, our fulfillment matrix is strictly bounded by the parameters below:

Parameter	Standard Timeline Window	Details
Order Cutoff Time	5:00 PM (EST - Eastern Standard Time)	Orders placed after this hour will initiate processing on the subsequent business day.
Order Handling Time	1 - 3 Business Days	Processed and dispatched strictly Monday through Friday.
Transit & Delivery Time	7 - 13 Business Days	In-transit standard duration via recognized domestic partners to US addresses.

4. Tracking & Delivery Real-Time Updates

Upon physical dispatch from our logistical node, an automated transactional email containing a verified carrier tracking identifier (tracking number) and dedicated tracking tracking URL link will be issued to your registered address within 24 hours. You can monitor your shipment via our server link or via mainstream carriers like USPS, FedEx, or UPS.

5. Address Modifications & Order Cancellations

Should you discover an error in your submitted shipping coordinates, please email support@zetaw.shop immediately. Address changes or full order cancellations can only be successfully processed within our strict handling window prior to package handover to the carrier. Once an order is formally marked as 'Dispatched' and a tracking number is assigned, no modifications can be executed natively; you must follow our standard 30-day return process upon receipt.

6. Force Majeure & Delivery Contingencies

In the extreme event that your parcel experiences a delay exceeding 20 business days from our standard timeline due to severe weather, customs delays, or localized postal disruptions, please notify us immediately. Zetaw takes full commercial responsibility for missing items; we will execute an immediate replacement deployment or process a full 100% monetary refund according to your preference.